Operations is the beating heart of Amazon. This key part of our business makes
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sure we fulfil and dispatch orders efficiently so that our customers get their
items on time. It’s driven by Operations Managers who bring the team together
to push excellence in safety, quality and productivity across our sites. At
your site, you’ll lead other managers and create the operational plan that
helps your teams meet their targets. This role is all about driving
operational excellence to create the Amazon of tomorrow.
Key job responsibilities
- Manage and develop a team of Area Managers
- Lead operational teams on a shift, deal with issues, and positively impact
site performance
• Analyse shift performance against relevant business objectives, and put in
place actions to improve our operational excellence
• Work closely with other support teams, including HR, Finance, Health and
Safety, and Security
• Design and deliver initiatives across the sites to improve operational
performance
A day in the life
You’ll lead shifts at one of our operational sites. You’ll also be the key
link between a number of teams, including finance, safety and operations
integration teams. That means you’ll be close to the day-to-day operations at
your site but also contribute to new ways to innovate at your site.
A typical day will involve meetings with different areas of the business, deep
diving into performance and risk metrics for sites, and looking ahead to
prepare for different levels of demand. Every day will also involve mentoring
and coaching your team. You’ll be a source of leadership and support your team
to be the best managers they can be.
About the team
Amazon couldn’t deliver at pace without the Amazon Transportation Service
(ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays
a central role in our success. Using air, sea and road transport, as well as
sortation centres equipped with the latest technology, you’ll help Amazon’s
transport run at maximum efficiency. Our team captures data and uses it to
drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise
of our people to get packages to their destination – quickly, conveniently and
sustainably.
### BASIC QUALIFICATIONS
- A degree
- Relevant experience in people and stakeholder management
- Advanced proficiency in verbal and written English and intermediate
proficiency in the local language
• Relevant experience in using data or anecdotal evidence to influence
business decisions
• Relevant experience in key areas of production and supply chains
### PREFERRED QUALIFICATIONS
• Preferred qualifications are not required to apply for a position at Amazon.
If you have all the basic qualifications above, we’d love to hear from you.
- Experience in Lean, Six Sigma and Kaizen techniques
- Experience in a similar logistical working environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook)
in a professional environment
Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice ( to know more about
how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal
opportunity employer and does not discriminate on the basis of race, national
origin, gender, gender identity, sexual orientation, protected veteran status,
disability, age, or other legally protected status. For individuals with
disabilities who would like to request an accommodation, please visit